Responsible Gaming

Play Smart, Stay in Control — Always

Gaming and betting on SoltPK should be entertainment — something you do because you enjoy it, not something you feel driven to do or stressed about. This page gives you every tool, resource and piece of information you need to keep it that way. Read it, use the tools and reach out if anything feels off.

Must be 18 or older to use SoltPK. If you are struggling, use the tools on this page — they are free and immediate.

soltpk
18+ Only
Verified age at registration
Player-Controlled Limits
Deposit, loss and time limits
Self-Exclusion
Instant, no questions asked
24/7 Support
Urdu & English assistance

Why Responsible Gaming Matters at SoltPK

SoltPK was built for Pakistani players who enjoy betting on cricket, PSL matches, Teen Patti, Ludo and esports as a form of entertainment. The keyword there is entertainment. When gaming stops being fun and starts causing stress, arguments at home, financial pressure or lost sleep, it has crossed a line — and that line is different for every person.

We take responsible gaming seriously because we are a platform built for the long term. We are not interested in short-term revenue from players who are gambling beyond their means. We want hundreds of thousands of Pakistani players using SoltPK for years, enjoying the platform the way it was designed to be used — at stakes that feel comfortable, with the confidence that they can stop or pause whenever they want, using tools that actually work.

The responsible gaming tools on SoltPK are not buried in a settings menu that nobody can find. They are built into the account management system and accessible within two taps on your mobile. Deposit limits take effect immediately. Cool-off periods lock out instantly. Self-exclusion is permanent for the minimum period and cannot be reversed by calling support and convincing someone to lift it early. That is deliberate — these tools are meant to work.

One more thing worth saying clearly: using responsible gaming tools is not a sign of weakness or a red flag. The majority of SoltPK players who set deposit limits do so simply because they prefer to manage their entertainment budget consciously. It is a sensible, normal thing to do — the same way you might set a budget for any other leisure activity.

18+
Minimum Age
24/7
Support Available
0 min
To set a limit
6 mo+
Min self-exclusion

Your Responsible Gaming Toolkit on SoltPK

Six tools, all available from your account settings, all free, all working in real time. Use as many or as few as you need.

Deposit Limits
Set a maximum amount you can deposit into your SoltPK wallet per day, per week or per month. Once set, the limit is enforced at the payment stage — you simply cannot add more than your chosen amount. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it activates — giving you time to reconsider.
Instant for reductions
Loss Limits
Set a maximum amount you are comfortable losing over a given period — daily, weekly or monthly. When your net losses reach your chosen threshold, SoltPK suspends further betting for the rest of that period. The period resets automatically at the start of the next day, week or month. You can view your current loss position at any time in your account dashboard.
Real-time monitoring
Session Time Reminders
Choose a session duration — for example, 30 minutes or 1 hour. When your active session reaches that length, SoltPK sends a clear in-platform notification reminding you how long you have been playing. You can choose to continue or log out. The reminder does not force a logout, but research consistently shows that awareness of session time helps players make more intentional decisions.
Configurable duration
Cool-Off Periods
Need a break without fully excluding yourself? A cool-off period temporarily suspends your account. Choose from 24 hours, 3 days, 7 days or 30 days. During a cool-off, your account is locked — you cannot log in, deposit or place bets. The lock is immediate and cannot be reversed before the period ends, regardless of what you tell support. Your wallet balance is preserved throughout.
Cannot be reversed early
Self-Exclusion
Self-exclusion permanently closes your SoltPK account for a minimum period of 6 months. During exclusion you cannot register a new account, receive marketing from SoltPK or access any part of the platform. After the minimum period, you may apply to return — but this requires a full review and a waiting period. Self-exclusion is the strongest tool SoltPK offers and is meant to be used when you genuinely feel you need to stop entirely.
Minimum 6 months
Reality Check Notifications
SoltPK's responsible gaming system periodically sends in-app reality checks — plain-language messages showing your net win/loss position for the current session and for the month, along with how long you have been active. These are not warnings or judgements. They are simply factual updates to keep your gaming activity visible and in perspective as you play.
Periodic & automatic
How to access these tools: Log in to your SoltPK account → tap your account icon (top right) → select "Responsible Gaming" from the menu. All six tools are listed there with simple on/off toggles and limit-setting options. If you cannot find the section or need help, contact support at support@soltpk.click — in Urdu or English.
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Recognising When Gaming Becomes a Problem

Problem gambling does not always look dramatic. It often develops gradually. These are the common warning signs that gaming may have moved from entertainment to something more serious. They are not a diagnosis — but if several of them apply to you, it is worth pausing and talking to someone.

Placing larger bets after a loss to try to win back what you lost is one of the clearest signs of problem gambling. The reasoning feels logical in the moment — "I just need one good win to break even" — but it consistently leads to larger losses. If you notice yourself doing this regularly on SoltPK, activate a loss limit or cool-off period immediately.

Using rent money, grocery money, bill payments or money set aside for your family's needs to fund betting is a serious warning sign. Responsible gambling means only ever using disposable income — money you can genuinely afford to lose without impacting your household. If your SoltPK deposits are coming from essential funds, please use the deposit limit tool today.

Hiding your SoltPK activity from family members, lying about how much time you spend gambling or feeling ashamed about your activity are signs that you already know something is wrong. Shame tends to make the problem worse by preventing people from seeking help. Talking honestly to someone you trust — a family member, a friend or a professional — is almost always the first step to getting it back under control.

If you are staying up late to bet on matches, losing focus at work or university because you are thinking about bets, or having arguments at home about time or money spent on gambling — these are real-world consequences. They do not resolve on their own. Taking a break using SoltPK's cool-off tool and speaking to someone is more effective than trying to manage around these symptoms.

Setting limits for yourself and then ignoring them, promising yourself you will stop after the next bet and not stopping, or feeling anxious or irritable when you cannot access gambling — these are signs of compulsive behaviour. At this point, self-exclusion through SoltPK combined with professional support is the most effective approach. Please do not wait for things to get worse.

How Is Your Gambling Right Now?

Tick any statements that apply to you in the past 30 days. This is not a clinical assessment — just a personal reflection tool.

I have spent more on SoltPK in a month than I originally planned to.
I have placed a larger bet to try to win back a previous loss.
Someone close to me has expressed concern about my gambling.
I have felt stressed, anxious or irritable after a losing session.
I have thought about gambling money I need for household expenses.
Gambling has affected the time I spend with family or on work.
soltpk

How to Set Your Limits on SoltPK

Setting a deposit or loss limit takes under two minutes on mobile. Here is exactly how to do it.

STEP 01
Log In to Your SoltPK Account
Open soltpk.click on your mobile browser or the SoltPK app and log in with your registered mobile number and password.
STEP 02
Open Account Settings
Tap your profile icon in the top-right corner of the screen, then select "Account Settings" from the dropdown menu that appears.
STEP 03
Select Responsible Gaming
You will see a dedicated "Responsible Gaming" section in the settings menu. Tap it to see all available tools listed clearly.
STEP 04
Choose Your Limit Type
Select the tool you want — Deposit Limit, Loss Limit, Session Reminder, Cool-Off or Self-Exclusion. Each tool has a brief description and options to configure.
STEP 05
Set Your Amount or Duration
Enter your chosen limit in PKR (for financial limits) or select a time period. Tap Confirm. The change takes effect immediately for reductions — you will see a confirmation message.

When You Need to Stop Completely

Self-exclusion is for players who have made a clear decision that they need to stop gambling entirely for a meaningful period. It is not a light-touch option — it is a commitment. SoltPK takes self-exclusion requests seriously and applies them without delay.

1
Request Exclusion
Through account settings or by emailing support@soltpk.click with the subject line "Self-Exclusion Request".
2
Immediate Lock
Your account is locked within minutes of the request being processed. Login is blocked and marketing stops.
3
Minimum 6 Months
The exclusion runs for a minimum of 6 months. It cannot be lifted early, regardless of request. This protection is intentional.
4
Return Process
After the minimum period, you may apply to have your account reviewed. A mandatory cooling-off assessment applies before reinstatement.
Important: If you self-exclude and then attempt to register a new SoltPK account during your exclusion period, the new account will be closed and any deposits returned. If you are in crisis right now and need immediate help, please do not wait — contact support@soltpk.click and mark your message URGENT. Our team will respond as a priority.

Responsible Gaming Is Built Into SoltPK

It is not a policy document on a shelf — here is how responsible gaming principles actually operate within the SoltPK platform day to day.

Strict Age Verification
Every SoltPK registration requires age confirmation, and accounts are subject to CNIC-based identity verification. We have zero tolerance for underage gambling. Any account found to belong to someone under 18 is closed immediately, all activity voided and the matter reported.
Behavioural Monitoring
SoltPK's responsible gaming system monitors player behaviour patterns — including sudden increases in stake size, extended session lengths and deposit frequency changes. When patterns suggest potential problem gambling, a member of our team will proactively reach out.
Responsible Marketing
SoltPK does not market to players who have self-excluded, are on cool-off or have expressed concerns about their gambling. We do not use messaging that promises guaranteed wins, suggests gambling is a way to earn income or targets financially vulnerable individuals.
Staff Training
Every SoltPK support team member receives training in recognising and responding to signs of problem gambling. When a player reaches out with a concern — even if they frame it as a simple account question — our team is trained to listen and respond appropriately.
Transparent Odds and Odds Education
SoltPK displays clear, accurate odds without misleading presentation. We also provide information in our FAQ about how odds work and what they mean in practice — because informed players make better decisions. Understanding probability is part of responsible gambling.
No Pressure to Continue
SoltPK does not use "loss-chasing prompts" — pop-ups that appear after a losing bet encouraging you to place another immediately. We do not send messages designed to lure back players who have not been active. Our design principles explicitly prohibit dark patterns that exploit player psychology.

Simple Habits for Healthy Gambling

Most SoltPK players already follow most of these naturally. They are worth reading once and keeping in mind.

Set a budget before you start. Decide your maximum spend for the session or the week before you deposit — not while you are mid-game.
Accept that losses are part of the game. No betting strategy guarantees wins. If you cannot afford to lose the money, do not bet it.
Take regular breaks. Step away after a set period — even a short one. Continuous play affects decision-making quality.
Never gamble when you are stressed or upset. Emotional states affect risk perception and lead to worse decisions and more losses.
Balance gambling with other activities. If SoltPK is the main thing you spend your leisure time on, that is worth noticing. Healthy use means it coexists with other parts of your life.
Stop when you are ahead sometimes. Winning feels good, but continuing indefinitely after a win erases gains. Stopping on a positive note reinforces healthy patterns.
Do not borrow money to gamble. Borrowing from family, friends or taking loans to fund SoltPK activity is one of the clearest danger signs. Stop and talk to someone.
Do not treat gambling as an income source. SoltPK is entertainment. The house edge means no betting strategy produces reliable long-term profit. Plan your finances accordingly.

If You Need to Talk, SoltPK Is Here

You do not have to be in crisis to reach out. If something feels off about your gambling — even a small doubt — our support team is here in Urdu and English, any time of day.

Email Support
For responsible gaming queries, self-exclusion requests and any concerns about your account or gameplay patterns. Mark your email RESPONSIBLE GAMING for priority handling.
support@soltpk.click
Live Chat Support
Available 24/7 through your logged-in SoltPK account. Our chat support team can set limits, initiate cool-off periods or escalate a self-exclusion request on your behalf while you are on the chat.
Available in-app 24/7
Concerned About Someone Else?
If you are worried about a family member or friend who uses SoltPK, you can contact us to discuss third-party concerns confidentially. We can advise on how to support someone and what options are available.
support@soltpk.click
Remember: SoltPK support staff will never pressure you to continue playing, question your decision to set limits or suggest that using responsible gaming tools is unnecessary. If you ever feel pressured in a support interaction, escalate immediately to support@soltpk.click with the subject line ESCALATION. That behaviour is not acceptable and we take it very seriously.

Ready to Play? Set Your Limits Before You Start

SoltPK is a great platform when it is used the way it is meant to be — for entertainment, at a level you are comfortable with. Register today, set a deposit limit that feels right for your budget and enjoy PSL betting, cricket, Teen Patti, Ludo and esports in PKR. Your limits are the first thing you set. Everything else comes after.

18+ only. Gambling carries financial risk. Please use our responsible gaming tools. Contact support@soltpk.click if you need help.
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